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Referral Program Terms

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for us please do get in touch:

020 8123 6900
assist@fulldisclosureluxe.com

 Referral Program Terms

  1. The Full Disclosure Referral Program is only successful if the referrer is an existing Full Disclosure customer and the invited friend(s) are new customers to Full Disclosure who have never purchased an item before. Referring to existing or returning customers does not result in any rewards. We will determine in our sole discretion whether the invited friend is a new customer.
  2. To participate in the Full Disclosure Referral Program as a referrer, you must have a valid Full Disclosure Referral Program account which you can create on fulldisclosureluxe.com after placing an order.
  3. Customers are entitled to use their £25 referral rewards once their referred friend, who is a new Full Disclosure customer, purchased an item and their cooling off period of 18 days is exceeded.
  4. Customers are entitled to use their £25 reward for every referred friend’s first successful purchase. Multiple referral discounts can be combined in future purchases.
  5. Rewards are valid for 365 days from purchase date.
  6. Discounts of referred friends are not stackable per order, valid for one-time use only and non-transferable. Referral discounts are personal, and a unique gift only for new Full Disclosure customers.
  7. The referral rewards are not valid in combination with other vouchers, discounts, promotions or events, with the exception of Free Shipping.
  8. The rewards are valid to be used for purchasing full priced items on fulldisclosureluxe.com. You cannot use the rewards on gift cards. We may also specify certain products that are ineligible for rewards from time to time. Full Disclosure has the right to decline wagered referral rewards within 2 business days from the moment of purchase. In that situation Full Disclosure will delay your order and will reach out to you by email.
  9. A referral reward is non-refundable and cannot be exchanged for cash in part or full and is valid for a single transaction only.
  10. It is not allowed to offer, sell or advertise the Full Disclosure Referral Program rewards via online trade platforms such as auction or advertising websites (e.g. eBay). No rewards can be earned from these actions.
  11. Fraud or misuse of the program is carefully detected (e.g., referring to yourself or other existing customers) and determined in our sole discretion. When committed, you will be immediately excluded of the Full Disclosure Referral Program with none of the rewards.
  12. The maximum amount of referral rewards that can be earned is £300. This means that an existing Full Disclosure customer can refer up to 12 new friends to FD and get rewarded for each of them. After exceeding 12 approved referrals, it is no longer possible to participate in the program.
  13. Full Disclosure reserves the right to change any of the terms and conditions of the Full Disclosure Referral Program at anytime with immediate effect.
  14. Our Full Disclosure Referral Program is managed by a third party (Referral Candy) who will process your data and send you referral service emails. See our privacy page for more information.
  15. Participation in the Full Disclosure Referral Program may require you to submit personal information about you and the friends you refer, such as name and email address. You agree to receive communications from us with regard to your participation in the Full Disclosure Referral Program and to allow us to communicate with referred friends about your participation (such as, sending out your invitation). Any information collected from you or your referred friends will be subject to Full Disclosure’s privacy statement.

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